Get in touch!

If you have any questions about our product or the brand please read our FAQ , or fill in the form bottom of the page.

A member of the team will be in touch as soon as possible.

How to Direct your questions to the correct department

Frequently Asked Questions

Got questions?

We've compiled answers to the most common inquiries about our products, shipping, returns, and more to help you get the information you need quickly and easily.

For order support: support@tenpercentclub.net

For marketing and collaboration query's: info@tenpercentclub.net

For general customer services query's: info@tenpercentclub.net

If your order hasn’t arrived within the expected timeframe, please contact our support team (via the form or support@tenpercentclub.net). Include your order number and any tracking info you've received, and we’ll investigate.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Items will only be accepted un-opened and with the seal still on. For more information on our full returns policy, see here.

Shipping cost is calculated at checkout based on your delivery address and the shipping method chosen.

For any customer service enquiries related to orders or returns, please email support@tenpercentclub.net. For any other enquiries, please contact info@tenpercentclub.net